National Audit Office publishes findings on HMRC

The National Audit Office has published a 59-page document (downloads as PDF) detailing the results of its report on the quality of service given to taxpayers by HM Revenue & Customs (HMRC). The report and its summary cover HMRC’s services to personal taxpayers and consider how these services have changed…

National Audit Office publishes findings on HMRC

The National Audit Office has published a 59-page document (downloads as PDF) detailing the results of its report on the quality of service given to taxpayers by HM Revenue & Customs (HMRC). The report and its summary cover HMRC’s services to personal taxpayers and consider how these services have changed…